Terms & Policy

Who we are

iFixKart is the data controller for information collected through this storefront. You can reach us using the contact details on this page or the Contact Us page.

Information we collect

We collect details you provide: name, phone, email, delivery address, order notes, repair device details, and account login information.

We also collect technical data such as IP address, browser type, device type, and pages visited, including through cookies needed to run checkout and keep you signed in.

Payment card data is processed by our payment partner. We do not store full card numbers on our servers.

How we use your information

We use personal data to fulfil orders and repair bookings, send order and tracking updates, provide support, improve the site, prevent fraud, and meet legal obligations.

If you opt in, we may send offers about products or services. You can unsubscribe from marketing emails at any time.

Sharing

We share data only as needed with payment gateways, courier partners, authorised repair technicians, and IT/hosting providers who process data on our instructions.

We may disclose information if required by law, regulation, or a valid legal request, or to protect customers, staff, or the platform.

Security and retention

We use reasonable technical and organisational measures to protect personal data. No internet transmission is completely secure.

We keep order and invoice records for the period required under Indian tax and consumer laws, then delete or anonymise them when no longer needed.

Your rights

You may request access, correction, or deletion of your personal data, or raise a privacy complaint, by emailing support. We will respond as required under applicable Indian data protection and IT rules.

Cookies

We use essential cookies for login, cart, and checkout. Analytics cookies, if enabled, help us understand how the store is used. You can control cookies in your browser; blocking some cookies may affect checkout.

Updates

We may update this Privacy Policy. Material changes will be reflected by the date on this page. Continued use of the site after an update means you acknowledge the revised notice.