Support is available Monday to Saturday, 10:00 AM – 6:30 PM
Before you write to us
Keep your order number, registered phone or email, and a photo of the invoice. For a damaged or dead device, a short video of the issue speeds up the reply.
Most delivery, payment, and return questions are answered on FAQs, Payments, and Returns. Use those pages first if you can.
Support hours
Customer support is available Monday to Saturday, 10:00 AM – 6:30 PM. Messages sent on Sunday or a public holiday are picked up the next working day.
We typically respond within one business day. Repair tracking updates also go out by SMS and email when a technician is assigned.
Who to contact
Order, invoice, and delivery questions: use the support email or phone on this page.
Warranty and return pickups: returns@ifixkart.com with your order number.
Active repair jobs: Track Order after you sign in, or call if a visit is already scheduled.
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